Effective Date: July 15th, 2025

Golden Leash Club (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us — including through our website [insert website URL] or Facebook Lead Ads.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when:

Requesting more information about our services

Submitting a form via our website or Facebook ads

Participating in surveys, offers, or promotions

The types of information we may collect include:

Personal Identifiers: Name, email address, phone number, mailing address

Contact Details: For communication and customer service

Usage Data: IP address, browser type, time spent on site, pages visited

Marketing Preferences: Whether and how you prefer to receive communications

2. How We Use Your Information

We may use your personal information to:

Send you SMS updates, reminders, and promotional messages (with your consent)

Respond to inquiries and provide customer support

Personalize your experience on our website or in our ads

Deliver targeted advertising and marketing communications

Improve our services and website through analytics

3. SMS Communications (Required by A2P)

By providing your phone number and submitting any form on our website or Facebook Lead Ads, you consent to receive SMS messages from The Golden Leash Club or Golden Leash Club. These may include:

Appointment confirmations and reminders

Updates and promotions

Feedback requests

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

We will never send SMS messages without your prior express written consent.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: To help us run our website, CRM, or SMS system

Analytics Providers: To understand user behavior and improve results

Legal/Regulatory Authorities: When required by law

5. Cookies and Tracking

We use cookies and other tracking tools to improve your experience and understand website traffic. You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as needed for the purposes outlined above or to comply with legal requirements.

7. Security of Your Information

We use industry-standard measures to protect your data from unauthorized access, disclosure, or loss.

8. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data

Withdraw consent for marketing communications

Request data portability
To exercise these rights, contact us at the email below.

9. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this policy periodically. The latest version will always be available at 

https://docs.google.com/document/d/1sUuV7NATDCPIgx3T92BsJ32tuySuyUqKRPga-jHQqY0/edit?usp=sharing

with an updated effective date.

11. Contact Us

If you have any questions about this policy or your data, please contact us:

Golden Leash Club
4600 mueller blvd apt 3038
Austin, TX 78723
📧 Email: [email protected]
📞 Phone: (512) 591-6138